Manager, Program Management - R0008245

As a Manager in our Research, Delivery & Operations (RDO) Portfolio Management Office (PMO), you will work with a passionate team responsible for optimally managing a diverse and complex infrastructure portfolio.  You will be responsible for cultivating a high performing team of delivery experts and guiding them in leading strategic and complex initiatives across multiple teams and/or departments.  You will advance our lean portfolio management discipline and operational effectiveness by supporting continual evolution of our processes.

The Job: You will leverage your portfolio, program, and agile experience to effectively manage assigned portfolios and ensure predictable and efficient delivery of commitments.  We are looking for a leader with a proven track record of successfully managing geographically dispersed teams and a demonstrated ability to develop and grow leaders.  You’ll need to be innovative and adaptable and be able to lean into the details while keeping the big picture in sight.  Whatever the challenge, you’ll always be looking for ways to mature our effectiveness.  

Key Roles/Responsibilities:

·       Cultivate a diverse, high-performing team that develops, recognizes, and retains the best people.

·       Lead the adoption and maturation of lean, agile best practices across assigned portfolios supporting lineage, transparency, and thoughtful orchestration of work.

·       Enable a culture of accountability where all agile functions within your portfolio align to each other and work in concert with each other to delivery delightful solutions to stakeholders.

Ensure effective portfolio management of assigned portfolios including decision management and alignment, change management, dependency management and end-to-end roadmap alignment

·       Lead complex portfolio programs and teams in strategic planning and in predictably and efficiently delivering on our commitments resulting in reliable outcomes.

·       Drive and promote effective process management; identify and pursue opportunities to further operational excellence by increasing efficiency and reducing risk, complexity, waste, and cost.

·       Foster a culture that leverages metrics to make informed decisions and guide change.

·       Guide business readiness, engaging diverse stakeholders and teams across Blackbaud in effective collaboration from planning to launch.

Basic Qualifications:

• Bachelor’s degree or equivalent related work experience 
• 5+ years of people and program management experience required
• Practical experience with lean and agile methodologies is required
• Experience working with large and geographically distributed teams required
• Proven people leader

Preferred Qualifications:

• Certification in Agile Program Management
• Experience working in a global, large-scale, complex and fast-paced environment

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Blackbaud is a remote-first company which embraces a flexible remote work culture.  Blackbaud supports hiring and career development for all roles from the location you are in today!

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

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