Sales Manager - R0008281

United Kingdom

Sales Manager - R0008281

Our Commercial Sales Team drive impact for social good. We work with a range of markets in the non-profit sector and our software is specifically designed to help social good organisations further their missions.  


We’re looking for a Sales Manager to join our UK mid-market team in early 2022 to lead a group of Sales Executives responsible for managing enquiries through to the delivery of the solution. This role will focus maintaining sales productivity throughout 2022, ensuring the team engaged and free from blockers, coaching on career development and growth as well as formalising our UK Sales onboarding for new hires. In addition, the Inside Sales Manager should work closely with the Marketing Manager to identify target markets and strategies for reaching existing customers with our evolving suite of products. 


We’re looking for an experienced people manager who is able to evidence productivity growth in their previous positions. You will be an empathetic and flexible sales leader who puts their team first, bringing experience from previous SaaS organisations you will influence process and improve efficiencies over time to ensure our team continue to deliver.  


Responsibilities & Duties 

  • Managing a team of Sales Executives  

  • Achieving sales targets and other KPIs as agreed with your lead  

  • Liaising on a regular (weekly) basis with the Director of Sales to review performance of the sales funnel at each stage 

  • Ensuring Accounts are developed to their full potential and customers supported throughout their journey with Blackbaud 

  • Accurately forecasting pipeline for the forthcoming months, quarters as well as providing forecasts for the forthcoming year 

  • Agreeing territories (whether by sub vertical, size, event type) for the sales team and handling lead allocation within the team 

  • Applying and integrating Blackbaud’s Sales Excellence Initiatives including implementation of the SPI sales process 

  • Working closely with the sales team to coach and develop their resources and techniques, and building a team ethic of working together 

  • Working closely with the New Business team to ensure that handover processes are managed effectively

  • Predicting issues that may jeopardise the smooth transition of a customer into your team’s territory 

  • Managing the annual renewal process for customers’ recurring annual fees 


Knowledge & Skills 

  • Solid track-record in software sales  

  • Confidence in presentation and negotiation and proven ability in closing opportunities 

  • Strong IT capability, specifically around CRM tools, Microsoft Office, email marketing tools 

  • Experience of pipeline management within a structured sales team; experience of a formal sales methodology 

  • Empathy with both prospects and colleagues 



  • Knowledge of the fundraising and Event market 

  • Experience working with or in the non-profit sector 

  • Experience with Blackbaud Products  


Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​

Blackbaud is a remote-first company which embraces a flexible remote work culture.  Blackbaud supports hiring and career development for all roles from the location you are in today!

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.