Implementation Consultant - Tuition Management Software - R0008474

Remote NH, USA; Remote Wisconsin, United States; WV, USA; Remote WA, USA; Remote VA, USA; Remote VT, USA; UT, USA; Remote TX, USA; TN, USA; Remote, SD USA; Remote SC, USA; RI, USA; Remote OR, USA; OK, USA; Remote OH, USA; Remote NC, USA; Remote NY, USA; NM, USA; Remote NJ, USA; NV, USA; NE, USA; Remote MO, USA; MS, USA; Remote MN, USA; Remote MI, USA; Remote MA, USA; Remote MD, USA; ME, USA; LA, USA; Remote KY, USA; KS, USA; Remote IA, USA; Remote Indiana, United States; Remote IL, USA; Anywhere, DC; Remote ID, USA; Remote GA, USA; Remote FL, USA; MN, USA; DE, USA; Anywhere, CT; Remote CA, USA; Remote AK, USA; Remote AZ, USA; AL, USA; Remote WY, USA; Remote, North Dakota; Remote, TX

Implementation Consultant - Tuition Management Software - R0008474

Implementation & Activation (I&A) consultants are responsible for delivering consulting on each of the products within the K-12 School Solutions portfolio. An I&A Consultant delivers a set scope of deliverables while providing best practices to enable schools to go live with the specific product. The I&A Consultant has a high level of expertise in the products and has the ability to clearly communicate the methodology and functionality the product provides. 

  

Responsibilities of a School Systems Implementation and Activation Consultant include: 

  • Building and maintaining customer relationships throughout consulting engagements, ensuring customer satisfaction with Blackbaud as a solution provider 
  • Managing customer engagements and onsite customer project team resources (travel percentage varies) 
  • Managing the data conversion and software implementation process from third-party products 
  • Ensuring the customer's admissions, registrar, business, and advancement staff are maximizing the potential of Blackbaud software 
  • Creating custom documentation and project deliverables as needed by customers  
  • Meet required billable utilization targets and customer satisfaction scores 
  • Maintain internal systems for time tracking, project management, and documentation 

  

Required Experience: 

  • At least 2-3 years experience implementing or supporting school information systems 
  • Strong knowledge of tuition, admissions, registrar’s, and business office business procedures, based on experience in a K-12 and/or higher education environment 
  • Proven ability to manage multiple projects, meet utilization requirements and stay within budgets 
  • Strong problem-solving skills 
  • Outstanding written and verbal communication skills 
  • Ability to work independently, with strong organizational, computer, and communication skills  
  • Experience with Microsoft Excel, Word, and PowerPoint 
  • BS/BA degree or equivalent relevant professional experience


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Preferred Experience:

  • Basic knowledge of Blackbaud’s Tuition Management System or Blackbaud’s Education products or similar solution
  • Knowledge of Blackbaud Financial Aid or similar solution
  • Experience with Microsoft Project

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